Services

Alterline is an insight and intelligence agency specialising in higher education.  Over the past twelve years we have worked on over 85 university campuses in the UK and Ireland to drive positive change. Our ground-breaking ‘University Futures’ and ‘Pulse’ series are bringing clients together to work on common challenges. Building communities of best practice around insight and intelligence tools, our work offers opportunities for shared learning and collaboration and is leading to practical action and exciting innovations.

Below you will find an overview of our current live projects and services that you can join today.

Need something more bespoke?
If you are looking for something that isn’t included below, we can shape a bespoke research project to meet your needs. Get in touch via our contact page.

Student experience and wellbeing

At this time of continuing pressure on students’ mental health and wellbeing we continue to offer the opportunity to gather insight through our Being Well, Doing Well programme so union and university teams can best understand the current pressures and priority support needs of their students. The insight will help institutions develop timely solutions, services and communications whilst demonstrating their commitment to listening to their students. Additional questions will be included within the survey tool to explore how the cost-of-living crisis is impacting on student mental health and wellbeing and the practical help they need so you can really target your resources where they are needed the most.

Student Recruitment

How is the cost-of-living crisis impacting students’ decisions to apply to university? How can you engage and support them effectively? This collaborative research project, commencing in March 2023, will combine both quantitative and qualitative insight to provide vital updated evidence on prospective student thinking.

 

Widening access and participation

The Office for Students has set ambitious targets to achieve equality of opportunity in higher education. This project will bring together a select group of universities at the forefront of widening participation work in the sector to understand these complex issues, and make progress towards eliminating the gaps.

The impact of the cost-of-living crisis on prospective students’ application behaviours

How is the cost-of-living crisis impacting students’ decisions to apply to university? How can you engage and support them effectively? This collaborative research project, commencing in March 2023, will combine both quantitative and qualitative insight to provide vital updated evidence on prospective student thinking.

 

Libraries & Digital Learning

What skills support do university students need to help them use Artificial Intelligence ethically and responsibly during their studies and beyond? This new collaborative insight project, starting in February 2024, will gather fresh quantitative and qualitative evidence to identify key trends and make strategic recommendations for supporting both undergraduate and postgraduate students in their use of AI.

Library Life Pulse

Library Life Pulse helps university libraries to understand the changing needs, behaviours and library experiences of their users. Our community of members use the intelligence and insight from the Pulse to drive positive changes in their services, and increase their impact on students’ lives.

Estates, Accommodation and Commercial Services

 

Prioritise action and investment in your student accommodation, facilities and ‘res life’ services by understanding the key drivers of your students’ satisfaction and knowing where improvements are needed.

 

We know that where students are going to live, particularly in their first year, plays an important role in young people’s decisions about which university to attend. The research we conducted in 2019 evidenced how crucial accommodation decision-making was within the university selection process and in this new project for 2023 we will update our evidence and understanding of how prospective students’ thinking is being shaped by current factors, including the cost-of living crisis and student accommodation availability.

 

Alumni engagement

Alterline’s Alumni Life Pulse survey provides the intelligence and insight alumni teams need to drive alumni engagement.

Students’ Unions

Students’ unions have a critical role to play in enhancing the student experience and representing their members.  Student Life Pulse captures monthly insight into the changing lives, needs, behaviours and experiences of your students. Our community of unions use the intelligence generated to drive strategic development, improve their services, inform representation and campaigns, and ultimately, increase their impact on students’ lives.

 

What do students expect from their students’ union and university with regards to tackling sustainability and the climate emergency? Many HE institutions have big plans when it comes to tackling climate change. However, 84% of students recently told us they are worried about climate change and ‘creating a more sustainable environment on campus’ ranked second in a list of issues we asked students to prioritise. This ground breaking new collaboration will provide fresh quantitative and qualitative evidence to help drive action and innovation.