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Charity Futures 1a: GP’s and cancer charities – Improving understanding and engagement with GP’s

Charity Futures 1a: GP’s and cancer charities – Improving understanding and engagement with GP’s

A new study has launched to enable leading charities to understand how GP’s and cancer charities can work together to better support patients with cancer. The number of new cancer referrals and registrations is rising, with 296,863 new registrations in 20141, but recent changes to cancer services and the NHS mean that responsibilities are not always well defined, and capacity…
Charity Futures 1b: GP’s and long-term condition charities – Improving understanding and engagement with GP’s

Charity Futures 1b: GP’s and long-term condition charities – Improving understanding and engagement with GP’s

Charities Futures 1 has been launched to enable leading charities to understand how GP’s and long-term condition charities can better support patients. Focusing on those living with long-term conditions, the collaborative research project has a sixth month timeline. Alterline are running the project with The British Heart Foundation, Alzheimer’s Society and Arthritis Research UK taking part. The number of people…
Library Life Pulse – Annual insight into students’ library experiences

Library Life Pulse – Annual insight into students’ library experiences

The Big Picture: In the era of increased competition, rising tuition fees and the Teaching Excellence Framework, libraries have a critical role to play in helping universities attract and retain satisfied students. The quality of the whole library experience – from the physical facilities and the digital environment through to the staff culture – is an important part of how…
Student Life Pulse – Monthly insight for Student Unions

Student Life Pulse – Monthly insight for Student Unions

The Student Life Pulse provides monthly insight into your students’ lives and experiences. The Pulse is designed to help you increase engagement, improve experience, drive Change and measure impact: How will the Pulse work? Design: Student experience specialists design your bespoke Student Life Pulse questionnaire It will include core questions for comparison with other unions, and bespoke questions designed to…
Library Futures 2: understanding information and digital literacy in undergraduates.

Library Futures 2: understanding information and digital literacy in undergraduates.

A new collaborative research project. In early 2017, eleven university libraries worked with us to complete our first ‘Library Futures’ project where we explored the preparedness and expectations of 16 to 18-year olds for their academic career at university. Now, we are turning our gaze to the undergraduate student population. This second collaborative ‘Library Futures’ research project will capture new…
NSS Q26 – “The students’ union (association or guild) effectively represents students’ academic interests.”

NSS Q26 – “The students’ union (association or guild) effectively represents students’ academic interests.”

Union Futures Project: With the publication of an amended National Student Survey (NSS) questionnaire for 2017, and a new question (Q26) for students’ unions, in October 2016 we launched our first Union Futures project bringing together 18 students’ unions as part of a joint research venture to inform and enable a proactive response to the new NSS question. In a…

National Student Survey 2017

The National Student Survey (NSS) is an important barometer of student satisfaction with higher education. Here are five key out-takes from the recently published results of the 2017 survey (unless stated, data relates to England only). Overall satisfaction: 84% of full-time students and 85% of part-time students in England were  satisfied overall with the quality of their course. Figures for…
Working with Alterline to embed patient-centricity

Working with Alterline to embed patient-centricity

As patient-centricity becomes increasingly important to the pharmaceutical business model, methods that enable deeper and more personal connections to patients’ lives are crucial. Alterline is a specialist, qualitative research consultancy working to embed patient-centric practices. Our approach is based upon a fundamental principle: patients are first and foremost people; people who live complex, emotional and demanding lives. True patient-centricity means…
“What does a tick mean?!” Exploring poor experiences of assessment and feedback through student experience research

“What does a tick mean?!” Exploring poor experiences of assessment and feedback through student experience research

Since the advent of the National Student Survey (NSS) assessment and feedback has received consistently lower ratings compared to other areas, however concerns in this area have been highlighted in institutional experience surveys going as far back as the late 1980s. The result is neither good for students nor good for institutions facing increased pressure from the Teaching Excellence Framework (TEF). …
GPs: a clear need to improve patient experiences despite mounting pressures and challenges

GPs: a clear need to improve patient experiences despite mounting pressures and challenges

General practitioners (GPs) are the lynchpin for patients and despite mounting pressures there’s huge scope for improving experiences for patients. Yet health charities are often uncertain about how best to support and enable GPs; there’s a clear need to build more strategic and meaningful engagement. This is not an issue that can be tackled by individual charities alone; a collaborative…