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Library Life Pulse – Intelligence and insight to deliver exceptional library user experiences

Library Life Pulse – Intelligence and insight to deliver exceptional library user experiences

Library Life Pulse helps university libraries to understand the changing needs, behaviours and library experiences of their users. Our community of members use the intelligence and insight from the Pulse to drive positive changes in their services, and increase their impact on students’ lives. Libraries are a critical focal point for students throughout their university journey and a vital resource for…
How can your staff drive your library strategy and enrich student experiences?

How can your staff drive your library strategy and enrich student experiences?

Providing an enriching student experience that produces positive outcomes for students is a priority for universities.  With libraries representing one of the main focal points of students’ lives, library staff can be incredibly influential in shaping the student experience through the services on offer, the support and advice they provide and their one-to-one interactions with students.  It is crucial that…
Unlocking exceptional student experiences – are staff the key?

Unlocking exceptional student experiences – are staff the key?

Since before the introduction of higher tuition fees in 2012, we have been working closely and collaboratively with universities across the country supporting their strategic approaches to providing outstanding student experiences. In our work with universities we engage with students directly to capture their thoughts and feelings on the issues that are most important to them. One of the most…
What is the real impact of scholarships on post-graduate recruitment?

What is the real impact of scholarships on post-graduate recruitment?

UK universities offer scholarships to the value of many millions of pounds to attract both home and international postgraduate students and yet do we really know their impact? What influence does the offer of a scholarship really make? This new insight collaboration will investigate the role that scholarships play in the decision-making process of home and international applicants to postgraduate…
Is the strength of your alumni relationships based on the value of the exchange?

Is the strength of your alumni relationships based on the value of the exchange?

I’ve spent some time recently meeting university alumni teams discussing some of the challenges they face in today’s climate with higher education under increased scrutiny and pressure. We talked about current approaches to encouraging recent graduates to join the alumni fold; recruiting older graduates to be active alumni and finding the best way of reaching out to them if email…
Looking to increase your recruitment and strengthen your participation plans with teachers?

Looking to increase your recruitment and strengthen your participation plans with teachers?

Teachers as influencers of university ambition - a collaborative research opportunity Understanding and influencing the behaviours and attitudes of teachers is important for successful university recruitment and widening participation. This collaborative research opportunity will provide fresh evidence to enable you to work more effectively with teachers - ultimately guiding students to the right university destination. Don’t miss out on this…
The future of student accommodation?

The future of student accommodation?

The ‘University Futures - Student Accommodation’ research project is open to university and private student accommodation providers and will offer fresh insight into future students’ expectations, preferences and hopes for their student accommodation. What will the project explore? The places that students live have a significant impact on the student experience. Where students will live, particularly in their first year, also…
Intelligence and insight to improve your members’ lives and experiences

Intelligence and insight to improve your members’ lives and experiences

Students’ unions have a critical role to play in enhancing the student experience and representing their members.  Student Life Pulse captures monthly insight into the changing lives, needs, behaviours and experiences of your students. Our community of unions use the intelligence and insight generated by the Pulse to drive strategic development, improve their services, inform representation and campaigns, and ultimately,…
Library Futures 1: 16-18 year-olds’ digital and information literacy audit

Library Futures 1: 16-18 year-olds’ digital and information literacy audit

University Libraries make significant investments in introducing new students to their services and in providing them with the skills and knowledge they need to use them effectively. However, many of our clients have told us that this part of their work would be much easier and more effective if they knew more about students’ information literacy and digital lives prior…
Union Futures 1: The impact of NSS Q26

Union Futures 1: The impact of NSS Q26

NSS Q26 rates: “The students’ union (association or guild) effectively represents students’ academic interests.” The National Student Survey (NSS) is an important barometer of student satisfaction with higher education. With the publication of an amended NSS questionnaire for 2017, and a new question (Q26) for students’ unions, in October 2016 we launched our first Union Futures project, bringing together 18…