Great Expectations at The University of Greenwich

Great Expectations at The University of Greenwich

Following the success of our first project with the University of Greenwich, we were on campus again at the start of the academic year filming first-year students as they arrived at the start of their student journeys. This 'Great Expectations' project saw the Alterline team filming across London from meeting international students as they arrived at Heathrow to interviewing nursing…
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Follow that student!

“Follow That Student!” is a University of Greenwich initiative focused on continuing to improve the student experience, by deepening understanding of their journey. Our first project with the University focused on assessment and feedback – using qualitative research tools to track, interview and film a group of students over a six week period to hear first-hand what it’s like for them at…
October 24, 2014
Is university value for money?

Is university value for money?

Student populations are becoming more diverse, fees look set to stay and learning channels and platforms are proliferating. In this fast-changing world it is more vital than ever to understand students’ experiences, lives and aspirations. Recent national research by Alterline supports the now widely-held view that students are more serious than ever and old stereotypes no longer hold true. Students…

Alterline on campus

The term "student experience" now seems a permanent feature of the vocabulary of education and as much as facts, stats and league tables show us who the leaders are in providing this elusive concept, at Alterline we think there's no greater route to understanding student experience than getting immersed in campus life and capturing what it’s all about. We've spoken…
September 9, 2013

A brand is the sum of a thousand small gestures

When Hallam Students' Union, asked us to help them assess their Students' Union brand and create and embed a set of brand values that would connect with their members, I had this quote from Disney in mind... We believe that brand is about values and experiences rather than images and logos. To understand the current Students' Union brand values and…
May 12, 2013
Lincoln Students’ Union

Lincoln Students’ Union

  Wow – we love this plan! James and the team produced this fantastic strategic plan which sets the bar for the students’ union sector. It’s a great example of how customer/student experience can drive change and growth linking – every action has an evidence base and is measurable. It provided the impetus to speak to the university about changing…

Privacy Policy

Privacy Policy This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify…
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