Improving the customer experience at the University of Manchester Library

New projects: UG and PGT Recruitmen...

With so many unknowns about marketing and recruitment during the COVID-19 pandemic, we've continued to…

The Power of Ethnography: Driving i...

Ethnography literally means ‘a portrait of a people’. An ethnography is a written description of…

UG Entry Requirements Perceptions &...

How do students interpret and respond to entry requirements in the context of a shifting…

Is university value for money?

Student populations are becoming more diverse, fees look set to stay and learning channels and…

Unlocking the potential of The John...

Impact of cost-of-living on prospec...

The cost-of-living crisis has had a huge impact on students, with more than a quarter…