Students’ unions have a critical role to play in enhancing the student experience and representing their members. Student Life Pulse captures monthly insight into the changing lives, needs, behaviours and experiences of your students. Our community of unions use the intelligence and insight generated by the Pulse to drive strategic development, improve their services, inform representation and campaigns, and ultimately, increase their impact on students’ lives.
Joining the Pulse for the 2019-2020 academic year
The deadline for joining the Pulse for the start of the academic year 2019-2020 is the end of June 2019. We’ve provided an overview of Student Life Pulse below. If you would like more information or to book a demo please contact Sharon Steele, Client Communities Manager on 0161 503 5760 or e-mail email@example.com
Why join Student Life Pulse?
Prioritise investment: Prioritise action and investment in union services by understanding the key drivers of member satisfaction and knowing where improvements are needed
Strategy and innovation: Deliver strategic development and innovation with confidence based on robust evidence on your users’ behaviours and needs
Student voice: Use insight into your students’ lives and experiences to inform representation, student voice and campaigns
Smarter targeting: Target your communications and services effectively by knowing which groups of users have different needs
Demonstrate impact: Demonstrate your impact to key stakeholders, and make the business case for investment, using independent evidence
Benchmark and learn: Benchmark results, share challenges, and learn from other student unions in the community
How will Student Life Pulse work?
At the heart of the Library Life Pulse is an online, customisable, questionnaire designed by student experience experts working in partnership with unions. The questionnaire helps you understand students’ lives, measures the impact unions have on students, and explores their experience of your service.
The Pulse reports
We’ve designed the report to provide clearly visualised and actionable insight – ready for your team to work with to improve experiences. Key features of the reports include:
The Pulse reports
The reports build up a month on month picture of students’ lives and experiences. We’ve designed the reports to provide clearly visualised and actionable insight – ready for your team to work with to improve experiences. Key features of the Core reports include:
Your results clearly visualised
- The results for all your modules are clearly visualised, and shown for each student level group (undergraduates, postgraduate taught, postgraduate research).
- Changes over time are shown and tracked.
- Key drivers for improving experiences are identified
- We use statistical correlation and measures of satisfaction to identify your priorities
- Results are broken down by demographic groups
- Groups with the highest/lowest satisfaction are highlighted
- Open-ended response themes are visually summarised
- Provides a snapshot of free text responses
The Pulse is available in three packages: light, core and enhanced. The packages mean there is an option suitable for any union, irrespective of your size and budget. Please contact us for more information about pricing using the contact details below.
Which Unions are members and what are the community benefits?
Alterline’s unique collaborative model brings unions together to work on common challenges and build communities of innovative practice. Joining the Pulse community means you will have access to opportunities to network, share ideas and build links with other unions at Pulse workshops. Each year, we’ll produce a benchmarking report showing your core results against other community members to facilitate shared learning.
Want to find out more?
If you would like more information or to book a demo please contact Sharon Steele, Client Communities Manager on 0161 503 5760 or e-mail firstname.lastname@example.org