Universities
Follow that student!
“Follow That Student!” is a University of Greenwich initiative focused on continuing to improve the student experience, by deepening understanding of their journey. Our first project with the University focused on assessment and feedback – using qualitative research tools to track, interview and film a group of students over a six week period to hear first-hand what it’s like for them at…
Is university value for money?
Student populations are becoming more diverse, fees look set to stay and learning channels and platforms are proliferating. In this fast-changing world it is more vital than ever to understand students’ experiences, lives and aspirations. Recent national research by Alterline supports the now widely-held view that students are more serious than ever and old stereotypes no longer hold true. Students…
Alterline on campus
The term "student experience" now seems a permanent feature of the vocabulary of education and as much as facts, stats and league tables show us who the leaders are in providing this elusive concept, at Alterline we think there's no greater route to understanding student experience than getting immersed in campus life and capturing what it’s all about. We've spoken…
Lincoln Students’ Union
Wow – we love this plan! James and the team produced this fantastic strategic plan which sets the bar for the students’ union sector. It’s a great example of how customer/student experience can drive change and growth linking – every action has an evidence base and is measurable. It provided the impetus to speak to the university about changing…