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University Futures: how space and buildings impact community

University Futures: how space and buildings impact community

Join a collaborative research project exploring the role and impact of space and buildings on the university community. Alterline are bringing together a group of universities as part of a collaborative research project to explore the role that teaching and informal spaces on campus play in influencing feelings of community amongst staff and students. We are inviting you to be…
Library Life Pulse – Annual insight into students’ library experiences

Library Life Pulse – Annual insight into students’ library experiences

The Big Picture: In the era of increased competition, rising tuition fees and the Teaching Excellence Framework, libraries have a critical role to play in helping universities attract and retain satisfied students. The quality of the whole library experience – from the physical facilities and the digital environment through to the staff culture – is an important part of how…
“What does a tick mean?!” Exploring poor experiences of assessment and feedback through student experience research

“What does a tick mean?!” Exploring poor experiences of assessment and feedback through student experience research

Since the advent of the National Student Survey (NSS) assessment and feedback has received consistently lower ratings compared to other areas, however concerns in this area have been highlighted in institutional experience surveys going as far back as the late 1980s. The result is neither good for students nor good for institutions facing increased pressure from the Teaching Excellence Framework (TEF). …
GPs: a clear need to improve patient experiences despite mounting pressures and challenges

GPs: a clear need to improve patient experiences despite mounting pressures and challenges

General practitioners (GPs) are the lynchpin for patients and despite mounting pressures there’s huge scope for improving experiences for patients. Yet health charities are often uncertain about how best to support and enable GPs; there’s a clear need to build more strategic and meaningful engagement. This is not an issue that can be tackled by individual charities alone; a collaborative…
Student mental health: Being well, doing well

Student mental health: Being well, doing well

At Alterline we pride ourselves on knowing what students are thinking and experiencing; what they love about student life and what’s going wrong. Over the last few years there’s one theme that has grown impossible to ignore and we’re passionate about helping to address – student mental health. In this article, we take a look at the current research on…
The Evidence Multiplier – using patients’ experiences of clinical trials to maximise knowledge and drive future success

The Evidence Multiplier – using patients’ experiences of clinical trials to maximise knowledge and drive future success

Because Alterline has undertaken such extensive work on patient experience, it was surprising for us to discover the lack of attention that has been paid to this area of practice within clinical research − particularly given the enormous variation that we know exists in the experiences of participants in clinical trials. Recognising this as an opportunity to apply our expertise…
The Power of Ethnography: Driving improvements in university libraries

The Power of Ethnography: Driving improvements in university libraries

  Ethnography literally means ‘a portrait of a people’. An ethnography is a written description of a particular culture – the customs, beliefs, and behaviour – based on information collected through fieldwork.Marvin Harris - Anthropologist   Developed from the academic discipline of cultural anthropology, ethnography is the study of people in their natural environment. It is increasingly being used by…
New brand for the Bone Cancer Research Trust: ‘Until there’s a cure’

New brand for the Bone Cancer Research Trust: ‘Until there’s a cure’

The Bone Cancer Research Trust has come on an incredible journey since it was founded by a dedicated group of bereaved parents in 2006. To date, they have funded research projects totalling over £2.2m and offered vital support to affected families.Approaching their 10th anniversary, the charity commissioned Alterline to help develop a new strategy and brand to ensure Bone Cancer…